Refund policy

📋 Refund & Return Policy

Effective Date: September 3, 2026

We want you to love your Denim Craft Ind. purchase. If you're not satisfied, here's our policy:

Returns

  • Returns are accepted within 7 days of delivery
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Sale items are non-refundable

Exchange

  • Exchanges for size or color are accepted within 14 days of delivery
  • Customer bears the return shipping cost unless the item is defective

Refunds

  • Approved refunds are processed within 5–7 business days
  • Refunds are issued to the original payment method or as store credit

Defective Items If you receive a defective or incorrect item, contact us within 48 hours of delivery with photos at: info@denimcrafted.com

Non-Returnable Items

  • Items marked as final sale
  • Customized or altered garments