Refund policy
📋 Refund & Return Policy
Effective Date: September 3, 2026
We want you to love your Denim Craft Ind. purchase. If you're not satisfied, here's our policy:
Returns
- Returns are accepted within 7 days of delivery
- Items must be unworn, unwashed, and in original condition with tags attached
- Sale items are non-refundable
Exchange
- Exchanges for size or color are accepted within 14 days of delivery
- Customer bears the return shipping cost unless the item is defective
Refunds
- Approved refunds are processed within 5–7 business days
- Refunds are issued to the original payment method or as store credit
Defective Items If you receive a defective or incorrect item, contact us within 48 hours of delivery with photos at: info@denimcrafted.com
Non-Returnable Items
- Items marked as final sale
- Customized or altered garments